Privacy policy 

We are pleased that you are interested in "queo". Below we are pleased to provide you with information on the processing of your personal data in connection with your visit to this website.

Who is responsible for data processing?

The responsible party in terms of data protection law is

queo ventures GmbH
Tharandter Str. 13
01159 Dresden


You can find further information about our company, details of the persons authorized to represent us and also further contact options in our imprint.

Our data protection officer

You can reach our data protection officer at:

queo ventures GmbH
- Datenschutzbeauftragter -
Tharandter Str. 13
01159 Dresden


General information on data processing

As a matter of principle, we only process your personal data insofar as this is necessary to provide a functional website and our content and services. Your personal data is regularly processed only to the extent necessary and within the scope of the statutory provisions.

Your rights as a data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis us: 

You can request confirmation from us as to whether personal data concerning you is being processed by us (right to information).

In addition, you have the right to rectify inaccurate data, the right to object to processing, the right to restrict processing, a right to erasure of your personal data and to assert your right to data portability.  If you believe that there is unlawful data processing by us, you have the right to lodge a complaint with a supervisory authority. You can do this, for example, at the supervisory authority responsible for us:

Sächsischer Datenschutzbeauftragter
Herr Andreas Schurig
Bernhard-von-Lindenau-Platz 1
01067 Dresden

Which of your data do we process? For what purposes? On what legal basis?

We process a wide variety of data that you provide to us in connection with your visit to our website. In the following, we present the individual processing operations clearly to you.

Provision of the website and creation of log files

Description and scope of data processing

Each time you visit our website, our system automatically collects data and information from the computer system of the person calling up the website, i.e. your computer. 

The following data is collected:

  • IP address of the userDate and time of the access
  • Websites from which the user's system accesses our website
  • Websites that are accessed by the user's system via our website
  • Amount of data received and sent in byte/s

The data is also stored in the log files of our system. A storage of this data together with other personal data of the user does not take place.

Legal basis for data processing

The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f DSGVO.

Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to your computer. For this purpose, your IP address must remain stored for the duration of the session.

The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f DSGVO.

Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this occurs when the respective session has ended. 

In the case of storage of the data in our log files, these are deleted after seven days at the latest. 

Contact us

Description and scope of data processing

You can contact us via the provided e-mail addresses or an input mask. In this case, the personal data transmitted with the e-mail or the input mask will be processed by you. These are usually your name, your e-mail address and the request with which you contact us. We process your data in this context in our customer management system and the e-mail system.

In this context, the data is generally not passed on to third parties. The data is generally used for processing the request.

Legal basis for data processing

The legal basis for the processing of the data is Art. 6 (1) lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b DSGVO.

Purpose of data processing

The processing of personal data from the input mask or the contact by e-mail serves us to process the contact. These purposes are also our legitimate interest in the data processing according to Art. 6 para. 1 lit. f DSGVO.

Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected and no legal retention periods (10 years) apply. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with you has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.

Cookies, third party content and services

We use a variety of technologies, content and services to provide you with the best possible experience of our products. Through these technologies, contents and services, personal data of you are processed, which we have divided into three categories. 

Cookies can be used in all categories. Cookies are small text files that are automatically stored by your browser on your system. We use so-called session cookies, which are only active for the duration of the current visit to our website, and we also use so-called "persistent cookies", which can remain stored for a longer period. We explain exactly which cookies are used in the respective category.

General information on the possibility of objection and elimination
You can generally disable the use of cookies in the basic settings of your browser. However, it may happen that our website is then no longer fully functional. In addition, you can object to the use of cookies for advertising purposes and range measurement (opt-out). To do this, use the following websites, for example: or

Any processing of cookies, technologies and services of third parties takes place after your consent with the help of our "cookie banner" thus on the basis of your consent (Art. 6 para. 1 lit a) DSGVO).

Before you have made your choice, cookies, technologies and services of third parties of the category "Necessary" are processed. This is done on the basis of our legitimate interest in an economic, stable and flawless operation of this website (Art. 6 para. 1 lit. f DSGVO). In this context, we have ensured that all services only process the most necessary data and that this corresponds to the scope of a website that you can expect.

Category Necessary

Necessary cookies, third-party content and services enable basic functions, stable and proper operation of this website. 

We currently do not process any data in this category.

Category "Statistics & Marketing"

Third-party cookies, technologies, and services in this category track your browsing behavior across websites and provide you with personalized advertising.

Name (external service):
Google Analytics/ Google TagManager

Intended use:
Collection of statistical data of surfing behavior.

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland („Google“)

Privacy policy:


_ga, _gid, _gad

Storage duration:
2 years

Scope of processing:
Google Analytics uses cookies that enable an analysis of your use of our website. The information collected by means of the cookies about your use of this website is usually transferred to a Google server in the USA and stored there.We have set Google Analytics so that the IP addresses are not stored in full, but the last byte of the IP address is masked. This means that the IP address is considered anonymized and there is no way to identify you by it. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. 

We use the User ID function. With the help of the User ID, we can assign a unique, permanent ID to one or more sessions (and the activities within these sessions) and analyze user behavior across devices. 

We use Google Signals. This allows Google Analytics to collect additional information about users who have enabled personalized ads (interests and demographics), and ads can be delivered to these users in cross-device remarketing campaigns. 

During your website visit, the following data is collected, among others:

  • The pages you have called up, your "click path“
  • Achievement of "website goals" (conversions, e.g. newsletter sign-ups, downloads, purchases)
  • Your user behavior (for example, clicks, dwell time, bounce rates)
  • Your approximate location (region)
  • Your IP address (in shortened form)
  • Technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
  • Your Internet provider
  • The referrer URL (via which website/advertising medium you came to this website)

Purposes of processing:
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your (pseudonymous [NOT USER ID]) use of the website and compiling reports on website activity. The reports provided by Google Analytics are used to analyze the performance of our website.

Recipient of the data is

  • Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

as an order processor. We have concluded an order processing agreement with Google for this purpose. Google LLC, based in California, USA, and, if applicable, US authorities can access the data stored by Google.

Transfer to third countries:
A transfer of data to the USA cannot be ruled out.

Storage duration:
The data sent by us and linked to cookies are automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month. 

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google bya. Not giving your consent to the setting of the cookie orb. Downloading and installing the browser add-on to disable Google Analytics HERE

You can also prevent the storage of cookies by selecting the appropriate settings on your browser software. However, if you configure your browser to refuse all cookies, you may experience limitations in functionality on this and other websites.

Legal basis and revocation option
For this data processing is your consent, Art.6 para.1 p.1 lit.a DSGVO. You can revoke your consent at any time with effect for the future by calling up the cookie settings and changing your selection there.

You can find more information about Google Analytics terms of use and Google's privacy policy at or at

Amendment of this privacy policy

We will revise this privacy policy in the event of changes to this website or other occasions that make this necessary. You will always find the current version on this website. 

Status: 25.11.2020