Privacy Policy

This Data Privacy Statement describes how we may collect, use and share information our visitors provide when they visit this webpage. As used herein, "we" or "queo" refers to queo GmbH. Our goal is to maintain your trust and confidence when handling personal information.

Who is responsible for data processing?

Responsible for the purpose of data protection is:

queo GmbH
Tharandter Str. 13
01159 Dresden
Germany

E-Mail: info@queo-group.com

You will find further information about our company, details of the authorised representatives and other contact details in our imprint.

Our data protection officer

You can contact our data protection officer at:

queo GmbH
- data protection officer -
Tharandter Str. 13
01159 Dresden
Germany

E-Mail: datenschutz@queo-group.com

General information about data processing

The security of your personal information is our priority. We protect this information by maintaining physical, electronic and procedural safety measures that meet applicable law.

Your rights

If your personal data is processed, you are the data subject within the purpose of the General Data Protection Regulation (GDPR) and you are entitled to assert the following rights against us:

  • You may ask us to confirm whether personal data concerning you is processed (right of access),
  • You have the right to have incorrect data corrected, a right to object to the processing, the right to restrict the processing and a right to have your personal data deleted and to assert your right of data portability. If you have a reason to believe that the processing is unlawful, you have the right to complain at a supervisory authority. You can submit a complaint e.g. to the competent supervisory authority:

Sächsischer Datenschutzbeauftragter
Herr Andreas Schurig
Bernhard-von-Lindenau-Platz 1
01067 Dresden
Germany

What personal data is processed for what purposes and on what legal basis?

We process diverse data, which you transmit to us while visiting our website. We provide a clear presentation of the individual processing for you below.

Provision of the website and creation of log files

Description and scope of data processing

Each time our website is visited, our system automatically records data and information from the computer system of the requesting, i.e. your, computer.

The following data is collected here: 

  1. IP address of the user,
  2. Date and time of access,
  3. Websites from which the user’s system was directed to our website,
  4. Websites that were visited by the user’s system through our website,
  5. Volume of data received and sent in bytes.

The data is also stored in our system’s log files, but it is not stored together with other personal data of the user.

Legal basis for the data processing

The legal basis for the temporary storage of the data and the log files is article 6(1) f) GDPR.

Purpose of the data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to your computer. Your IP address has to be stored for the duration of the session for this.

The data is stored in log files in order to ensure that the website works properly. Furthermore, the data helps us to optimise the website and to guarantee the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

These purposes are also based on our legitimate interests in the data processing pursuant to article 6 (1) f. GDPR.

Duration of storage

The data is erased as soon as it is no longer needed to achieve the purpose for which it was collected. If the data is collected in order to provide the website, it is erased when the current session is closed.

If the data is stored in our log files, it will be deleted after seven days at the latest.

Contact form an e-mail contact

Description and scope of data processing

On our website, a contact form is available, which can be used for electronic contact. If you take advantage of this option, the data entered in the input mask will be transmitted to us and saved. These data are:

  1. Name,
  2. E-mail address,
  3. Subject and
  4. Message.

To protect against harmful use and spam, we use the service reCAPTCHA (see: Use of Content and Services of Third Parties).

Alternatively, a contact via the provided e-mail address is possible. In this case, your personal data transmitted with the e-mail will be stored. We store your data in this context in our customer management system.

In general, there is no disclosure of data to third parties in this context. The data is only used to process the request.

Legal basis for data processing

The legal basis for processing the data is article 6 (1) lit. f. GDPR. If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is article 6 (1) lit. f. GDPR.

Purpose of data processing

The processing of personal data from the input mask or the contact by e-mail helps us to process the contact. Our legitimate interest in data processing pursuant to art. 6 para. 1 lit. f GDPR also lies in these purposes.

Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose of its collection and there are no legal retention periods (10 years) to the contrary. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with you has ended. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.

Jobs - Applications

Description and scope of data processing

You decide what data you make available to us for an application. We will either receive your application by e-mail or you can use our application form.

If you use the application form, you may submit the following information:

  1. Name, first name,
  2. Contact data (e-mail address, telephone number),
  3. Links to personal profiles of e. g. XING, LinkedIn, GitHub and
  4. Application documents.

Legal basis for data processing

The legal basis for the processing of your personal data in an application process is primarily § 26 BDSG in the version valid from 25.05.2018. Thereafter, the processing of the data required in connection with the decision to establish an employment relationship is permitted.

If the data may be required for legal prosecution after completing the application process, data processing based on the requirements of article 6 GDPR, in particular for the exercise of legitimate interests pursuant to art. 6 (1) lit. f. DSGVO. We are then interested in asserting or defending claims.

Purpose of data processing

We process the information you have provided to us in connection with your application in order to assess your suitability for the position (or, if applicable, other open positions in our companies) and to carry out the application process.

Duration of storage

In case of rejection, data of candidates will be deleted after 6 months. In the event that you have consented to the further storage of your personal data, we will transfer your data to our applicant pool. From there, the data will be deleted after two years.

If you have won a job during the application process, the data will be transferred to our human resources information system.

Cookies

Description and scope of data processing

We use cookies to operate our website. Cookies are small text files that are automatically stored on your system by your browser. We use what are known as “session cookies” in order to make our website easier to use and fully functional. Furthermore, we use what are known as “persistent cookies” in order to analyse search behaviour, but also to measure the reach of the website with the help of Google Analytics and Facebook. For more information on the use of cookies for advertising purposes and reach measurement, please refer to this statement.

Legal basis for the data processing

The legal basis for processing the data is provided by article 6 (1) f. GDPR.

Purpose of the data processing

We process this data for the purpose of the commercial operation of this website. This purpose is also based on our legitimate interests in the data processing pursuant to article 6 (1) f. GDPR.

Duration of storage

Session cookies are deleted after you leave our website or at the latest when you close your browser. The persistent cookies that we and third parties such as Google use are valid for between 24 hours and two years depending on their function.

Opt-out and rectification option

You can switch off the use of all cookies in the basic settings of your browser. This can mean, however, that our website will no longer be fully functional. Furthermore, you can object to the use of cookies for advertising purposes and for the measurement of the reach (opt out). To do this, use the following websites, for example: http://optout.networkadvertising.org/ or http://www.youronlinechoices.com/uk/your-ad-choices/

Web analysis using Google Analytics

Description and scope of data processing

We use Google Analytics on our website to analyse surfing behaviour. The software places a cookie on your computer (see the section on cookies above). The following data is stored if individual pages of our website are visited:

  1. Three bytes of the IP address of the user’s client system,
  2. The website visited,
  3. The website from which the user came to the website now being visited (referrer),
  4. Sub-pages that are visited from the website being visited,
  5. Time spent on the website,
  6. Frequency of visits to the website,
  7. Origin (country and town),
  8. Language,
  9. Operating system,
  10. Device (PC, tablet PC or smartphone),
  11. Browser,
  12. Screen resolution,
  13. Traffic sources,
  14. Downloads,
  15. Retrieval of specific URLs and
  16. Interactions with the website (clicks).

The Google Analytics software is a service offered by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). All data is (generally) transmitted to Google servers in the US and stored there for processing.

In order to guarantee that European data protection law is complied with, Google has signed the Privacy Shield Framework (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI).

We have set up Google Analytics so that the IP addresses are not stored in full, but with the last byte of the IP address masked. This means that the IP address counts as anonymised and there is no possibility of individual identification.

Collecting the specified data allows us and the other clients of Google’s advertising services to display advertisements to you that might match your interests.

The stored data is used by Google among other things in order to analyse and compile reports on the usage behaviour on our website.

We are able to use these services on the one hand through a direct connection and, on the other, by using the “Google Tag Manager”.

Legal basis for the data processing

The legal basis for processing the personal data of the user is provided by article 6 (1) f. GDPR.

Purpose of the data processing

The processing of your personal data enables us to analyse surfing behaviour. Thanks to the analysis of the data acquired, we are able to compile information about the use of the individual elements of our website. This helps us to constantly improve the commercial operation of our website and its user-friendly design, but also to configure target group-specific advertising. These purposes are also based on our legitimate interests in processing the data pursuant to article 6 (1) f. GDPR. By anonymizing the IP address, your interest in protecting your personal data is sufficiently taken into account.

Duration of storage

We have set up the Google services in such a way that the data is erased after 26 months, as we no longer need this data for analysis and processing purposes after that time.

Opt-out and rectification option

When you use our website, Cookies are stored on your computer and sent from there to our page. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transfer of cookies by changing the settings in your Internet browser. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to the full extent.

You can restrict or prevent the processing of the data mentioned above. Google provides a browser plug-in for this: http://tools.google.com/dlpage/gaoptout?hl=de.

Google provides you with more information on the use of the data, settings options and how to submit an objection:

“Use of data by Google when you use websites or apps of our partners” – https://www.google.com/intl/de/policies/privacy/partners, “Use of data for advertising purposes” – http://www.google.com/policies/technologies/ads and “Managing information that Google uses to show you advertising” - http://www.google.de/settings/ads.

Remarketing/Marketing with Google Services

Description and scope of data processing

We use Google Marketing Services in the form of remarketing by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (Google). This means that our website is running a program that will store an individual cookie on your device. Cookies are text files that are automatically backed up by your browser. The stored information includes the visited and referring websites, the visit time, the potentially relevant content, clicked offers, the version of the browser used and the operating system. The IP address is also collected, but shortened according to the comments on "Google Analytics" and thus anonymized. We only reach you in this way if you have already visited our website. The use of the services enables us to show you the most relevant content. This could be in such a way that you see ads that we have optimized on other websites.

Your data will be treated as pseudonymous by Google. The ad is only associated with the cookie. You as the person behind it remain unknown to Google and us. Otherwise, you should have explicitly consented to Google's processing. You may revoke this consent to Google at any time (see below).

In this context, we use the Google AdWords online marketing program, which saves a "conversion cookie" on your computer should you click on an ad served by Google. These cookies expire after 30 days and do not allow personal identification. These cookies allow us to track how many people clicked on an ad and were redirected to a page tagged with a conversion tracking tag. The information collected by the cookie is used only to generate statistics that can be accessed by advertisers who also use conversion tracking. It is neither possible for us nor other advertisers to track your identity.

For the design and evaluation of these services we also use the functions:

  • Groups with common interests,
  • custom audiences with common interests,
  • ready to buy target groups Similar target groups and
  • demographic and geographic orientation.

The use of these services is through direct involvement and by using the "Google Tag Manager" possible.

Data processing using the marketing and remarketing services takes place at Google in the US.

To ensure compliance with European data protection law, Google has signed the Privacy Shield Agreement (http://www.privacyshield.gov/participant?id=a2zt000000001L5AAI).

Legal basis for data processing

The legal basis for processing users' personal data is article 6 (1) lit. f. GDPR.

Purpose of data processing

The processing of your data is used for the analysis of surfing behavior and associated target-oriented advertising on other websites. This helps us to design an economical operation of the website and to acquire new customers. Our legitimate interest in data processing pursuant to art. 6 para. 1 lit. f GDPR also lies in these purposes.

Duration of storage

The data and information will remain in the databases of Google for a period of 90 days.

Opposition and removal possibility

Google provides more information on data usage and options for settings and disagreements:

"Use of Data by Google in Your Use of Our Partner Websites or Apps" - https://www.google.com/intl/en/policies/privacy/partners,

"Use of data for promotional purposes" – http://www.google.com/policies/technologies/ads and

"Manage information that Google uses to show you ads" - http://www.google.com/settings/ads.

If you do not want to receive interest-based advertising through Google's remarketing and marketing services, you can opt out of Google's settings: http://www.google.com/ads/preferences.

Facebook-, Custom Audiences and Facebook-Marketing-Services

Description and scope of data processing

We use Facebook's "Custom Audiences" remarketing feature on this website (Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA / Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland). This feature is designed to present you with interest-based advertisements ("Facebook Ads") as part of a visit to the social network Facebook after visiting this website. For this purpose, the "Facebook pixel" was implemented on this website. Via this pixel, a direct connection to the Facebook servers is made when visiting the website. It is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account. This method allows Facebook to identify you across different websites. This way you will see ads in Facebook that match your interests. We, however, cannot determine your identity through the Facebook Pixel or the Custom Audiences.

It cannot be ruled out that the data transmitted to Facebook will also be transmitted to the USA. To properly protect your privacy, Facebook is certified for the Privacy Shield (http://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

Legal basis for data processing

The legal basis for processing is art. 6 (1) lit. f. GDPR.

Purpose of data processing

We carry out this processing for the purpose of interest-based advertising and thus more tailor-made design of our offers.

Our legitimate interest in data processing pursuant to art. 6 para. 1 lit. f GDPR also lies in these purposes.. We explicitly do not use the "extended pixel" feature to protect your interests.

Duration of storage

The storage period is subject to the guidelines for the use of data by Facebook (https: //www.facebook.com/policy.php).

Opposition and removal possibility

You can object to the use of "Facebook pixels" by clicking here:

This will set a persistent cookie on your device where we recognize that you have objected to the use of "Facebook pixels". Please note that if you delete cookies on your device then this opt-out cookie will also be deleted.

Use of content and services of third parties

Description and scope of the data processing

We use various technologies and services of third parties on our website. These include, for example, map services, technologies to filter spam in forms, but also the embedding of videos in blog entries. Data from you will therefore also be forwarded to third parties when your visit our website. This includes your IP address. We always try to use providers who only use your data for relevant purposes. To be used:

Services of the provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, United States. When these services are used, data is transferred from and to Google services mainly in the US. You will find Google’s data privacy policy at: https://policies.google.com/privacy. You can adjust the use of your data by logging in to your Google account: https://adssettings.google.com/authenticated. Specifically, we use the following Google services:

  • To prevent spam from our contact form or the comment function in the blog, we use the service "reCAPTCHA",
  • For the display of maps we use the map service "Google Maps",
  • For fonts we use "Google Fonts" and
  • For the presentation and integration of videos we use "YouTube".

In addition to the service providers expressly specified here, other service providers may also be used that we require providing the website or individual content. It is possible that personal data will be transferred to these service providers in this process. We ensure in principle that we conduct a careful analysis and use only service providers that can guarantee an appropriate level of security.

Legal basis for the data processing

The legal basis for processing the data is provided by Article 6 (1) f. GDPR.

Purpose of the data processing

We process this data for the purpose of the commercial operation of this website. This purpose is also based on our legitimate interests in the data processing pursuant to Article 6 (1) f. GDPR.

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